Updated Policy: December 16, 2021
As we continue to navigate COVID-19 Allston Collision Center continues to stay current. First, Allston Collision Center will ensure our customers are taken care of. We have and will pivot, depending on how all insurance companies are staffing. Whether they are in the field, working from home or office. Allston Collision Center is in the office and are working in-person, by phone, by email, and by fax. In keeping with our values, Allston Collision Center will provide the very best for our customers.
Parts, parts shipments, and delivery supply chains continue to be negatively affected. Parts are harder to get with longer wait times. We remain hopeful this will change as the world’s supply chains come back, but until then we will do our best to get the supplies we need.
We implemented appointments during the pandemic and have chosen to keep them as part of our work habit. They have proven to be effective in keeping fewer people in the office, which subsequently has made us even more efficient.
Our clients’ have the option to ask us to wear masks and we will wear them upon request.
Allston Collision Center’s working schedule is Monday-Friday, 7:30 a.m. – 4:00 p.m.
Paul and I remain committed to the success of our business, the success of our employees and the customer service you have come to expect.
Elaine M. O’Neill, President