Frank’s Towing & Robert’s Towing
617-782-1616
Frank’s Towing & Robert’s Towing are a trusted resource and have been working with us for too many years to count.
If you need a tow, please click on the telephone number above.
Rayne Mahfood
01:41 11 Oct 22
The team at ACC is really great. My car had a lot of damage on the left side from an accident, as well as suspension... issues & it looks and feels brand new now! Paul kept me informed and was great at communicating with myself and my car insurance. 10/10!read more
Matt M
20:22 15 Sep 22
Paul, Abel, and the whole staff at Allston Collision Center were nothing short of amazing. First time in my life in a... car accident of this magnitude, I was struck by a drunk driver. I saw the other reviews of Allston Collision Center and I was intrigued by all the 5 stars so I went.One of the best decisions I ever made. Now I love cars even more. When the parts came in, my car was fixed so fast I couldn’t believe it.I love my Dodge Challenger. And Allston Collision Center made her look beautiful! Absolutely highly recommend. They’ll save you money, give you good price quotes, the hospitality and trust is all there! Thank you to Paul, Abel and the rest of the Allston Collision Center team.read more
Summer Hoogenboom
19:28 18 Aug 22
I had a really great experience with Allston Collision Center when they repaired my car after a tow truck had damaged... it. Paul was so kind and professional. Will definitely be back for all of my car needs and I highly recommend them to others! My car looks beautiful!read more
Peter W
18:48 15 Aug 22
In 2020, I chose Allston Collision Center to fix my rear bumper that a commercial company damaged. Once I spoke and met... with Paul and his team, I was put at ease. He took care of everything. My car was even repaired sooner than estimated. I did need to go back to get some finishing/buffing done on the newly repainted bumper which took a few extra days to schedule, but again, Paul came through. He even had my car washed and vacuumed free of charge, getting it as close to new when I bought it! I would absolutely go back in the future.The future came. Now it's 2022 and I needed to get my car repaired after a collision with a deer. Paul and Abel were still working there and they were both great to work with again! It took a while to get the parts in due to the supply chain shortages everyone's been experiencing due to the pandemic, but their estimate for the repairs finished significantly quicker. Same deal as last time, where they had my car vacuumed out and washed free of charge. Great service all around and overall great communication.read more
Philip Huang
19:37 06 Jul 22
Paul and Abel were very helpful and friendly. Work is great car is like brand new. Would recommend 100%
Connor McAllister
19:04 25 Jun 22
Allston collision center is a truly 5-star business. Not only do they do excellent work (our car looks like new again,... detailed and washed too), but their commitment to hospitality makes for a seamless customer experience. Paul is phenomenal. He walked me through the shop and showed me what would be done to our car, assured me that all the woes of the process would be handled between them and the insurance company, and, completely unprompted, walked into the road to stop traffic so my wife could pull out into the busy intersection. She works in the luxury hospitality industry and was equally impressed by their standard of service. Thanks Allston Collision, you’re doing business the way it’s meant to be done.read more
Arlene Miller
11:51 25 Jun 22
OUTSTANDING QUALITY AND CUSTOMER SERVICE, SEAMLESS PROCESS - My family and I have been bringing cars to Paul Chaet for... many years. Most recently, he restored my BMW X3 after an accident. In the past he has restored a Volvo, Lexus, and Jeep. The process was seamless - from start to finish - including dealing with the insurance company, getting you a rental, arranging for the rental to be picked up, and returning your car to you repairs done, and in beautiful condition. Paul and Abel really are models for the highest quality customer service. This last time I drove two hours to drop off a car with them. I wouldn't consider going elsewhere and neither will you, once you have worked with them.read more
Ananya Chakravarty
13:14 01 Jun 22
I had a great experience at Allston Collision Center. Paul and Abel are super nice! I have a mini cooper and they... worked to fix it’s bumper. They also worked with insurance company and made sure to do the right job in right time. I come all the way from Chelsea because I had such a great experience and these guys will always be my first preference.read more
Judy T
18:47 27 May 22
I cannot say enough about the quality repair and customer service I received from Paul and the team at Allston... Collision Center. As you can see from the pictures, my car was in desperate need of repair after a commercial truck smashed my trunk. The final pictures don't do the quality of the work justice.They promise your car will look like new, and mine did! Plus, the team did a thorough detail, which led three different friends to say, "man, this car smells brand new!"Even more important than taking care of my car was the way Paul and his team took care of ME! Whenever I called, Elaine would connect me with Paul or Abel. If they weren't available, they were sure to call me back. As my repair got closer to completion I could count on clear updates and felt assured that they were working to return my car as quickly as possible.The service was SO stellar that I inquired about taking care of a small cosmetic nick in the paint that I had for a while. Paul graciously made sure that this was painted and ensued I got a rental car... they even dropped me off!!All in all, this was THE BEST repair experience I've had- hands down! If you are in the greater Boston area I can't recommend the Allston Team enough...they made a process that can be so frustrating as smooth as possible and for that I'm grateful! I wish them much continued success...read more
Karen Norris
15:46 06 May 22
Because Allston Collision had helped me in the past, I returned a couple weeks ago when my car developed some rust. ... Even though it is over a decade old, I love my car and want to keep it. Paul, as always, was great to work with and very upfront about the work, giving me a detailed quote and booking it around my schedule. Price was reasonable and I was thrilled to get my GTI back, looking like brand new again. Definitely recommend him and his team if you ever need body work.read more
Kelsey Rae
22:35 27 Apr 22
Paul and his team were great to work with! I got into an accident with my new Mini Cooper and needed it fixed ASAP.... While the parts for my kind of car in particular take some time to come in, once they arrived they had her fixed up in half the time I was expecting and did a wonderful job. She looks beautiful! Highly recommend Allston Collision Center. Professional, fast, and efficient. Also appreciated how great communication was with them.read more
Andrew
16:07 24 Apr 22
You ever wonder if you are getting scammed with auto repairs? That's NOT what happens here. This is a stand up business... with excellent staff and great work they are proud of. Highly recommended working with them!read more
David Tapia
17:49 21 Apr 22
The work done on my van was wonderful, I was amazed as they matched the paint color to the rest of the car, perfect... match, also my van was washed and buffed, scratches were removed, I received bran new windshield wipers, all st no cost , just all part of there curtesies, they were great. I left very satisfied. Thank you allread more
Bill Sweeney
14:14 21 Apr 22
Great body shop and excellent customer service top to bottom. Great communication, very professional and top notch... work. Highly recommend. Thanks guysread more
Audrey Day-Williams
20:55 08 Mar 22
Paul & Able were terrific! Had to be patient b/c of supply chain issues, but that was not their fault. Went to them for... bumper repair & replacement after I got rear-ended and they handled all the insurance stuff which made it so easy. Car looks fantastic and it was returned clean and beautiful! Thanks, guys! I'm a very happy customer.read more
Grace Potter
02:16 25 Feb 22
I got into my very first accident this winter and I found ACC here on google. Being my first accident I didn't quite... know what to do or who to go to but I decided to give them a try and I was so glad I did! Abel and Paul were so so helpful. They walked me through every step of the process, they handled all the insurance fine print, and communicated everything with me. I didn't have to worry about a thing. They even made sure my service would be done faster than usual so I could go on a trip without having to deal with a rental. My car now looks brand new (they even got it washed) as if nothing was ever damaged. I will be sure to visit again if I need anything from routine maintenance to body work. Thanks Paul, Abel and Team!!read more
Michael Gallup
19:55 10 Feb 22
Just picked up my Genesis GV-80 after hitting a deer. GREAT job. looks perfect and car was also returned completely... detailed. While they were at it Paul had them buff out a few smudges on the body as well. Scheduling and insurance company interface were seamless. This place is Professional with a capital P, and Efficient with a capital E.Thanks Paul and Abel.Mike Gread more
Jim VanSuch
16:48 03 Feb 22
We were unable to use Allston because the car unfortunately was deemed a total loss from the accident by insurance, but... if we EVER need these services, or know of anyone in the area who needs the services Allston provides we would not hesitate to highly recommend them and use them. Paul was incredibly honest, caring, helpful though the stressful situation both with my daughter and with communicating with me. The insurance company tried to pull one over on us and Paul helped us to know our rights in MA. We are in Florida, and our daughter whose vehicle it was was new to MA car insurance. A HUGE THANK YOU to Paul! In this day and age it is hard to find someone who truly cares and will go the extra mile to help someone even if they have nothing to gain from it, that is EXACTLY what Paul did. Two thumbs up and 5 plus stars to Allston!read more
Liz Merrill
23:27 20 Jan 22
Not only professional, but fabulous customer service by which I mean cordial, honest, prompt responses, clear... information. Paul and his crew managed to repair my Prius in the estimated time, during the pandemic. Remarkable. I highly recommend this business.read more
Noelle Pawlicki
21:51 14 Jan 22
I had a wonderful experience with Allston Collision! Not only did they perfectly repair my bumper so that the car truly... looks brand new, the buffed out all the other scuffs around my car and cleaned the interior- free of charge! the service was excellent and they always answered any questions I had with ease. The turnaround time was surprisingly fast, too! I really had such a good experience working with them.read more
Cherylann Esposito
17:17 13 Jan 22
I have had nothing but a pleasant experience from the first time I called Abel to the day I picked the car up! Abel had... me take the car in to see if it was safe to drive so he could order the parts in advance so I wouldn’t have to have a rental car for too long. His communication was great, as well as his coworker Paul’s! They even got my rejected inspection sticker renewed before I picked it up. 1000% would recommend.read more
Jake Guterman
15:37 07 Jan 22
I HIGHLY recommend Allston Collision. My car went in with a rubbed fender and door. The team at Allston Collision was... so helpful throughout the process. They were informative and communicative up front and throughout the process, did a fantastic job on the car and even finished early, and it looked amazing when I picked it up. Thank you Allston Collision Center and Abel for your help!read more
Jakob Philippe
19:57 16 Dec 21
Had a great experience with team at Allston Collision Center. My car was hit while parked and I didn't have collision... protection at the time. Paul made it clear from the beginning that since I was paying out-of-pocket he'd try to save me as much as possible. Dealing with the team was a pleasure which was great as it was my first time getting my car repaired. The quote was very fair and much less than the other quotes I had gotten beforehand.When the repair was done in a little over 2 weeks, the car looked perfect. They even fixed a previous cheap repair (glued on front bumper) at no extra cost to me. I highly recommend Allston Collision Center, they will take good care of you and your car!read more
Andrew Santos
04:57 18 Nov 21
Paul, Abel, and crew are simply the best. Their genuine desire to help you out is second to none, with flawless work on... my car, and honesty in getting the best deal on top of that. I would highly recommend them to anyone.read more
Claire Deal
19:24 15 Nov 21
They were so nice and professional! I’m a college woman who doesn’t know much about cars and my mirror got ripped off... by another car and it was super easy to make an appointment and get it fixed! Highly recommend! - they also buffed out some scratches from a fender bender and readjusted my door. Just a nice team!read more
Jimmy
02:38 04 Nov 21
I had a great experience with Allston Collison Center. Paul and Abel were both professional, knowledgeable and helpful... of getting my car fixed and make it look like new again. Plus, they also removed the dent on my car and washed it before give it back to me. I would highly recommend them to anyone that I know.read more
Pengcheng Xu
15:32 07 Oct 21
The team is the best in town! Just got the bumper replaced and the whole process has been so smooth! Car looked brand... new when returned, thank you so much!read more
Blair Streater
23:56 01 Oct 21
Paul and the rest of the team at Allston Collision Center were phenomenal! They helped me navigate the claims process... and did great work on my car. Added bonus that they were so understanding of my schedule and willing to work with me. Highly highly recommend.read more
Abbey Haynes
16:36 24 Sep 21
Paul and the entire team at Allston Collision was incredibly kind, professional, helpful, and did quality work on my... vehicle after an accident I had in August. They assisted me with everything from towing my car from the tow lot right after the crash, to helping me learn how to file a claim and communicate with the insurance companies, and of course did an excellent repair on my car. I highly recommend them!read more
Stefanie Barron
13:29 20 Sep 21
I had a wonderful experience at Allston Collision Center. Abel and Paul are so helpful and responsive. They gave me a... very fair price for the damage done to my car, and were able to expedite the repairs and get it back to me on a super quick timeline. They even detailed the car for me to make sure it looked great when I picked it up. I highly recommend working with this team!read more
Adam Cesmebasi
19:43 31 Aug 21
Allston Collision Center is amazing. Paul (the general manger) was amazing and extremely helpful when it came to... ensuring my car was covered and repaired. Even when the parts too a while to come, they made sure I still had my car to use, and worked with my schedule to bring my car in and out without too much disruption. Definitely would recommend to friends/family, and if I ever found myself needing auto body repair again, they would be the 1st and only place I would go to.read more
sasha triftorak
12:06 28 Aug 21
I have just gotten back my BMW from these guys, and I am very happy with their business and professional approach. Paul... and Abel are very responsive and reliable. Good timing as well given the pandemics affecting spare parts delivery . All of this helps to forget the accident and move onread more
Isabella Nilsson
12:54 25 Aug 21
I can't recommend Paul and the Allston Collision Center more. If you are looking to get minor or major car repairs done... in the Boston area, this is absolutely the #1 place to go. This is truly a high-quality business, and Paul is both generous and professional. I will be exclusively bringing my car here in the future.read more
Tong Chen
03:31 21 Jul 21
My mom’s car was damaged in a hit and run while parked on the street overnight. Decided to visit this shop based on the... great Google reviews and I’m so glad I came here! Paul is amazing! He is so friendly, efficient and made the whole process so seamless and easy. I’ll be coming here from now on and I highly recommend them if your car needs anything!read more
Taylor Snow
00:51 16 Jul 21
The front-end of my car was mangled in a hit-and-run last summer, but Paul and his group were able to fix it up and... made it look as if it had never happened. I dropped the car off in the morning, they replaced the bumper and did some work on one of the side panels, and had it back to me that same afternoon. They were extremely efficient, the quality of work was superb, and they were able to keep the cost fairly low considering the extent of the damage.read more
Nancy Mundel
16:54 13 Jul 21
This shop is amazing! My car needed to repair a right rear bumper which had popped out and was out of alignment. Paul... originally quoted me $150-180 to do the job and when I picked my car up, Paul said they did it for free,!at no cost! Paul is very friendly and customer oriented. I will recommend his shop to anyone in need of auto body repair. They’re the best!read more
Gabrielle D'Ambrosi
17:58 02 Jul 21
Can't say enough great things about the Allston Collision Center! They made the whole process of fixing my car seamless... and easy. Everyone is very friendly and explained everything that needed to be done. Would highly recommend!read more
Noah Schwaegerle
16:08 01 Jul 21
This was my first time dealing with car repairs and insurance companies, and working with Paul and his team at Allston... collision was an excellent experience. He made the process very easy and convenient for me, and was very communicative and showed a high level of care and attention to detail. They did a great job repairing my vehicle, and I will absolutely be going back for any other maintenance or repairs in the future.read more
Elias D
22:25 27 Jun 21
The owner Paul runs a very tight ship, is respectful, and tells it how it is to you straight. Abel and his team did a... phenomenal job replacing my bumper and matching the (special edition) color. The price is very fair. Excellent staff, very friendly. Would highly recommend to anyone for body work.read more
Tammy McManus
01:05 22 Jun 21
I brought my car to Paul to have my car fixed due to it being involved in an accident… And I am extremely happy with... the completed work… Paul and his crew did an amazing job, the paint is perfect, the body work looks 100%. I would definitely highly recommend this place to anyone in need of repair… they are very professional, extremely nice.. a huge thank you Paul and your crew…read more
Christiana Gallagher
03:38 08 Jun 21
THANK YOU Allston Collision Center for making my car look better than before someone accidentally ripped my bumper off.... Paul and his staff went above and beyond to make an unfortunate situation as seamless as they could. Paul was very communicative and worked with the other persons insurance to get everything sorted out. I was also able to easily drive my rental there and have it picked up once my car was finished. They even buffed out my other headlight so it would match the new one, and the car was sparkling clean when I picked up it. Thank you Paul and crew! You are the best!read more
Morgan Mills
11:35 10 May 21
Did a great job on my Audi S5. Paul guided me through the insurance process for one repair and worked out some smaller... additional things I paid for out of pocket. Also repaired and painted my rims. Easy process the whole way through. Highly recommended.read more
Tony Gould
14:19 07 May 21
Paul and his team are amazing. I've worked with Allston Collision many times over the years, and their dedication to... great customer service has never changed. They take care of all the insurance headaches, all you need to do is give them your keys. Paul keeps you updated every step of the way and the car is always perfect when I pick it up.I moved out of Allston years ago, but make the trip in every time I need body work done. These guys are the best body shop around.read more
Alina Ermilio
16:55 03 May 21
Great experience! Excellent outcome on my Volvo. Paul and Elaine are courteous and professional.
John Pitkin
17:11 12 Apr 21
Just picked my truck up from Allston Collision. It looks like it rolled off the assembly line! Working with Paul was... amazing. He made the sure the insurance company visited the vehicle in person to ensure the damage was appropriately appraised. Had major vandalism to the side of my truck and Allston Collision made it look brand new. I will be a repeat customer if need be and would highly recommend to anyone!read more
Jack Elliott-Higgins
19:26 28 Mar 21
They took care of replacing my dented tailgate and bumper quickly and it looks perfect. Paul dealt directly with my... insurance company and ensuring i wasn't responsible for extra rental car days or additional repair costs. He also popped out a large unrelated dent without my asking just to make my car look as good as possible. I highly recommend Allston Collision Center!read more
Ross Montoya
01:04 27 Mar 21
The 5 star reviews on google are legitimate. This is the first time I've used Allston Collision and was extremely... happy and impressed. Paul is the man. He and the rest of the employees were not only kind but efficient and more than fair with their quotes. Can't say enough good things about this place and my personal experience. I would scratch my car on purpose just to come back!read more
Michael Videtta
15:10 24 Mar 21
Incredibly friendly and professional staff. They called me in an extremely timely manner after submitting their online... form. They were able to schedule a time for me to come in and took care of the work extremely quickly. They were very honest, which was my initial concern in selecting an auto-body vendor. The work was completed faster than they said and I was very happy with everything. I'd highly recommend them if you have a problem!read more
Michelle Wei
23:48 19 Mar 21
I feel that I must give kudos to Allston collision center especially Paul the manager. I went in for a rear bumper... replacement, came back with my car cleaned and shinny (even my cup holders). Absolutely professional. They go extra miles to take care of your car.read more
Francisco Vivas
19:07 19 Mar 21
This francisco over here. I just want to say thank you so much to PAUL and his crew. They did amazing and profesional... repair and service to my Corolla, I’m very happy with the result I will go again and again l. Professional and very polite staff.Thank you so much guys l!!!!!!read more
Donna Palombo
21:09 29 Jan 21
Another operator reversed into me while I was stationery and sounding my horn, so I brought my car to Allston... Collision. Paul repaired it, and made it look like new. Also, customer service was extraordinary. Additionally, they pay attention to pandemic safety here. I pray that I don't have another collision, but if I do, I will again bring my car to Allston Collision.read more
Taryn Beckman
14:05 28 Jan 21
My experience here was nothing short of perfect service! They were timely, communicative, kind and made me feel... completely comfortable. Everything from collecting the car to the rental car experience was the easiest possible. Ladies if you’re intimidated by auto shops this is the place to go, they will make sure you have everything you need and more! I’ve also never seen the interior of my car cleaner than when I picked it up, a huge plus.read more
Tyler Perry
17:47 14 Jan 21
Paul and the rest of the team were great to work with and did a wonderful job fixing my civic. Communication was clear... and transparent, and they were able to get me my car back in no time which was much appreciate. Thank you for the great work!read more
Zack D
20:31 30 Dec 20
Fantastic place! I brought my car in for a repair to the bumper. Paul and the team at Allston Collision were great,... professional and timely. My car looks better than ever, and I'll definitely be back for future repairs!read more
Brian Kilcoyne
16:41 29 Dec 20
Allston Collision did a fantastic job fixing my Camry. Pricing was excellent, compared to several quotes I got from... elsewhere, and Paul and the team were extraordinarily professional and friendly. Covid protocols top notch to bootread more
Niko Herman
14:36 23 Dec 20
Paul and his team are absolutely fantastic. No-nonsense, straight forward, reliable good quality car mechanics who... treat each customer almost like family. My car seems better then brand new, the job was finished on-time as described, and Paul helped me navigate through insurance during the whole process to get them to pay for the rental car the entire time with not a dime out of pocket. Highly, HIGHLY recommend Allston Collison Center.read more
Courtney Slaven
04:19 05 Dec 20
My experience was so amazing here. My car looked better than new and I literally didn’t recognize my car. I will never... take my car anywhere else.read more
Miriam Buda
21:16 04 Dec 20
I have nothing but wonderful things to say about Allston Collision Center. I was referred to them by Herb Chambers BMW... after someone hit my car. They were able to see me right away and got the damage fixed quick and for a great price. I have since been back for two separate vehicle issues which they were able to diagnose and fix rapidly. They treated me like family and I will be returning if I ever gave the need and would gladly refer anyone else ! For reference I know nothing about cars and generally feel nervous about going to a repair shop without someone who knows what they’re talking about (ie my dad), but I felt like they were looking out for my best interest and took pride in giving me a fair estimate on my issues.read more
David L
21:18 25 Nov 20
I backed into a concrete pillar with my car and made a large shallow dent, with paint scraped through, including both... metal and the plastic bumper. Entirely my fault, so I decided to pay out of pocket, but I was worried about the cost. The estimate process was painless, and the repair took about a week. As other reviewers have said, I can't tell there was even a repair. Plus an overall cleaning and buffing out other nicks. Cost came in UNDER the estimate - when does that ever happen? - with a nice discount for paying cash, which I truly appreciate. Paul's group does excellent work, for a more than reasonable price, and also has fantastic customer service. Best of all worlds. I hope I don't back into any more pillars, but if I do I'll go back there. Thanks!read more
Scott Schiffres
03:46 20 Nov 20
THIS PLACE IS AMAZING. 3rd generation family owned and you can tell by the care and attention they gave to... me.Seriously, words really can't do justice. I needed a good amount of body work to the car after a collision. From the minute I dropped the car off I knew I was in good hands. They know everybody at the insurance companies and the rental car agencies. I didn't have to call a soul. They managed it all. They even drove me to the rental car agency to pick up my rental.The work on the car was impeccable. Better than new. They were completely transparent, no hidden work or costs.I can't say enough. They are just awesome. I almost want to get in an accident just to visit Paul again! HIGHLY, HIGHLY recommended.read more
Nicolas Sperry
16:49 07 Oct 20
My sweet Chevy Colorado makes up for a severe hole in my personality. Essentially, without my baby, I feel empty inside... and the absurd nature of our existential isolation creeps into my mind in a way that’s difficult to understand without years of intensive psychotherapy.So when a little “love tap” from a distracted driver left my truck’s back end looking like Steve Buscemi’s teeth, I took it to Paul and the crew at Allston Collision Center.I can’t say enough about how happy I am with their service. The truck looks better than ever and they handled everything. The team worked with the other driver’s insurance company and mine to arrange payments and a rental. Paul was attentive and accessible providing me updates and clarity throughout the situation.Look nowhere else. This is the spot.read more
Joseph S.
14:58 07 Oct 20
I usually don’t bother to write reviews but felt compelled to in this case. I very rarely see businesses rated this... well (4.9 stars), and you might be wondering if it’s really accurate. In my experience, Paul and his team certainly lived up to that rating. They were efficient, professional, and kind throughout the entire repair process, from drop off to pickup and everything in between. Frequent and clear communication was great in keeping me updated on the status of my vehicle’s repair. Paul was determined to get the repair done properly, even though that meant having to order 3 different replacement doors until they received one in good shape. Overall, it’s a really impressive operation. There are countless body shops in the immediate area, but I won’t take my car anywhere else in the future for repairs.read more
Carrie Summers
15:20 04 Oct 20
We’ve been using Allston Collision for 20+ years, through 3 teenagers, and countless cars. We’ve always had the same... great experience. We have none of the agro of dealing with the insurance company for original equipment parts, our cars are ready when promised and they look like new. We never go anywhere else.read more
Tara Zdancewicz
13:39 30 Sep 20
After being hit twice in our new car over the past year, allston collision center has kept our car looking brand... spankin' new! We can't thank them enough for their top-notch work. 1000/10 would recommend.read more
Erin McDavitt
22:31 11 Sep 20
Paul and the rest of the staff are extremely friendly. They truly try to give the best quality service and care about... their customers!!read more
Eric Gotthold
12:47 01 Sep 20
True professionals, felt well taken care. Would not hesitate to return to these guys again.
Jessica Forshner
12:37 29 Aug 20
Paul and the entire crew at Allston Collision Center made the entire process from dropping off my new SUV for repairs,... to getting a rental and then picking up my car completely seamless. Paul walked me through exactly what needed to be fixed and how long it would take. He made me feel like I’ve known him forever! This was my first time taking my car here but I will be only coming here from now on and telling anyone who needs car repairs to come here.read more
Tessa Howard
21:36 20 Aug 20
I am so impressed with Paul and his team! He was incredibly quick and professional. We brought in our car for a bumper... issue on a Wednesday morning, and by Thursday noon the next day, it was ready to go - just in time for the roadtrip we were taking. Paul immediately assessed the issue, was able to get the part delivered same-day, and fixed it up that next morning. We are so happy with the service at Allston Collision Center. We will be going back to Paul for any future car repairs!read more
Cynthia Gomez
20:58 14 Aug 20
Paul and his staff are incredibly hard working, helpful and kind! After our car was vandalized, I was dreading dealing... with the repairs. However, Allston Collision was extremely professional and worked directly with my insurance company. Not only does my car look great, they guided me the whole way. Highly recommend this location.read more
Marissa Cremin
17:28 28 Jul 20
I would highly recommend Paul, Abel, and the rest of the team at Allston Collision Center. They are fantastic! My back... windshield was damaged and I needed the whole thing replaced. I went to Allston Collision Center and they gave me a very reasonable price, and fixed my windshield in under 24 hours. They also vacuumed all of the glass in the back as well. Everything looks great! Super friendly/professional service at a local family business that I am happy to support. Thank you again!read more
Donna Palombo
15:27 23 Jul 20
I parked my car in a store's parking lot, and when I returned, I found damage to the driver's side rear quarter panel &... bumper. My insurance company had appraised the damage; I then brought my car to Allston Collision Center and forwarded the appraisal report to Paul. He made my car look beautiful! Hopefully, my car will not again be damaged, but if it happens, I would definitely bring to Allston Collision Center.read more
John J. Herrera
23:22 08 Jul 20
I will start off by highly recommending Paul and his team at Allston Collision Center! From the moment you arrive, you... are treated by a team of professionals. They make sure to turn what is usually a bad experience into an enjoyable one. Paul walked me through everything they were planning on doing and made sure that all my questions were answered. At delivery, once again, Paul explained everything that was done and made sure that it was up to my satisfaction. Great family business, do not think twice about using their services.read more
MIke Felicetta
21:33 11 Jun 20
These guys are total pros. If I could give them 10 stars i would. My car couldn't be fix it was totaled. The guys at... Allston Collision Center walked me through the process, helped me deal with the insurance company, and gave me much needed advice on how to handle it.When you look at their shop and lot its pretty clear that they are beyond busy, but when you call there you would never know it, every single person there who answers the phone is willing to take as much time as needed to help you. Outstanding customer service!read more
Cheryl Keith
18:17 04 Jun 20
Would absolutely recommend this place for any type of body work. They made my truck look brand new. They were very... nice and patient with me cause I'm a mother hen. Paul explained everything they were doing and even dealt with the insurance and rental car place. Hopefully I never have to go back but if I ever need anything done in brining it to themread more
David F
00:31 04 Jun 20
Paul and his team were fantastic to work with. They had my car ready earlier than expected and when I came to pick up... my car, they had cleaned the inside of my car and washed the outside which was a very pleasant surprise. This is now my go-to body shop in Boston. Highly recommend!read more
Steven Esquivel
18:01 12 Apr 20
Got in a collision last Sunday and asked to get an estimate. Paul provided prompt, friendly, and detailed service all... while maintaining a safe distance during this Covid-19 pandemic. He gave me a full body damage estimate in less than an hour and I managed to settle the damage costs with the driver out of pocket that hit my vehicle last Sunday. Thanks again Paul for the quick turnaround estimate and for giving an honest and accurate estimate for all the body damage related costs. Appreciate your services.read more
Renée Omolade
17:05 25 Feb 20
Allston-Collision is customer focused and driven. They have been operating for 90 years and are knowledgeable about how... to best service your vehicle with quality and affordability.read more
Brian G
16:47 18 Feb 20
Outstanding service! Amazing quality, friendly staff, and professional service. I had a rear bumper replaced due to a... minor accident, Paul was so helpful expediting the estimate and repair, the whole process was a breeze, GREAT JOB!read more
Mikhail Ramankevich
14:37 06 Feb 20
Great service and nice people. They repaired the front bamper for my Honda. They gave me the promise to complete the... work during one week and they did that on time. Also, Paul rent for me car for one day when my insurance company didn't pay for that. It was nice. Thanks for the professional and amazing work.read more
Bryan w
20:33 05 Feb 20
This business these guys are simple the best! From customer service to quality of work it's just outstanding. I was a... sales manager for a Toyota store for 11 years, so my eyes have been trained to detect when a car has been painted. I was blown away with all my years experience I couldn't tell that any paint work had been preformed. If you love your car and want it done right strongly recommend taking it to them.read more
David Sheehan
17:53 02 Feb 20
Paul, the owner (or general manager) worked with me when I informed him it was going to be an out of pocket payment for... the work. Showed me where parts were available, how much it would cost, which was VERY reasonable. Work completed on time, and even got me a new fender, without an increase to the estimate. Top notch service from start to finish!read more
Nick Besnecker
18:20 24 Jan 20
I could have not had a better experience! I was rear-ended and I was looking at different body shops. I decided to try... Allston Collision Center because of the great reviews I read online, and trust me they live up to the reviews. I was originally supposed to drop my car off on a Monday but I was sick so they kept the shop open late for me on New Years Eve just to make sure I could drop my car off. They then called the car rental company up and were able to organize a pick up for me within minutes. While my car was at the shop I did not have to contact the insurance company of the person that hit me once. They handled the entire process from start to finish. When I picked up my car they walked me through all of the work they did and explained to me the process. The car looks great, the repairs were done perfectly. They also cleaned the entire car inside and out. It looks like a brand new car. I had such a great experience here and I would highly recommend to anyone that needs body work done on their car!read more
Richard Starry
18:14 07 Dec 19
I have been going to see Paul and the guys at Austin Collision Center for approximately seven years now. Through two... cars, three accidents (None my fault)and one act of God.Allston Collision Center has:1. installed two hitches (1 on each of my cars) 2. Replaced a bumper and quarter panel on my Subaru Crosstrek after it was struck while parked. 2a. It is pumpkin orange and I’m sure a pain to color match. They matched it perfectly. All the work was done professionally & expediently.They took care of all insurance matters with my provider. All I had to do was drop the car off and come back and pick it up knowing the work was being done perfectly.They have been in the neighborhood forever and it shows, You don't last doing so-so work. As a Veteran I can not recommend Paul and his crew highly enough. The auto-body guys are fantastic, the Installers are amazing, and the Painters are incredible.SYNOPSYS: Use these Guys!read more
David Zheng
22:48 25 Nov 19
Vehicle: 2008 Lexus IS-FMy Lexus was hit while I had it parked at my apartment complex and the person that did it left... no note behind. The front driver side of my car was damaged with my bumper hanging and headlight damaged. I had previously taken my car to Paul at Allston Collision Center for some undercarriage work and was pleased with the level of professionalism and quality of the work. I knew I had to take my car back to Allston Collision to get it fixed. In addition to getting the hit-and-run damage fixed, I also decided it was time to do total repainting on my car. Paul was honest about what parts I needed and worked tirelessly to get the parts I needed at good prices. Paul kept me inform throughout the entire process, even allowing me to stop in weekly to look at the progress they had made. When I finally got my car back I was so pleased with the quality of the work, I also shed a tear. My car looks brand new now! I cannot thank Paul and his team enough for the great work they did! I would highly recommend anyone who needs auto body repairs done to their cars to take it to Allston Collision Center!read more
Morgan Hing
21:30 19 Nov 19
This place is the best. Paul is friendly, helpful, and efficient. He gets the job done and makes sure its stress-free... on my end every time. Highly recommend this shop!read more
Abigail Gregory
15:58 13 Nov 19
Paul and his team are amazing and supplied me with the best customer service experience of my life, and I have high... standards. My car repair experience was enjoyable rather than a headache. I was very well taken care of and Paul handled my insurance adjustments directly with my agent, not to mention my car looks like it did the day I drove it off the lot at the dealer. There is a reason why this shop has been around for nearly 100 years. I highly recommend Allston Collision.read more
Julie Attridge
20:38 11 Nov 19
I brought my SUV to Paul and his team at Allston Collision for a driver's side front panel/bumper/tire repair. They... went over and above in repairing my SUV. It looks brand new. I really appreciated their professionalism and support in taking care of all the necessary paperwork. They made an overwhelming experience (for me) a very smooth one. Thank you Paul and your team.read more
Hannah Slitzky
13:45 23 Oct 19
Paul was very professional, transparent and thorough. Could not recommend this place more! They took great care of my... vehicle, looks brand new! Thank you all so much.read more
Katherine Rettie
18:37 18 Oct 19
I worked with Paul on getting damage from a fender bender repaired, and was thrilled with the service. Paul was super... professional, friendly, and honest. They did high-quality work in an incredibly efficient amount of time. Would absolutely recommend them to anyone!read more
Alec Dakin
16:49 18 Oct 19
Was in a fender bender and needed a repair. I brought the car over and Paul and his team exceeded all expectations.... Their dedication to providing a great customer experience is off the charts. This is the most professional shop I have ever dealt with and would happily recommend them to anyone. Thank you Paul!read more
Shawn Anderson
02:49 30 Aug 19
Knowledgeable staff and appraiser.Very polite and considerate. Looking forward to having them paint my classic Mustang.
Cindy Lewis
11:41 26 Aug 19
One side of my car got scraped by a truck, and Allston Collision did a fantastic job fixing it all up like new. They... came recommended by a friend and are a preferred provider by my insurance company, and they still exceeded my expectations. The customer service was so great they even stopped me to change a tail light on my way out for no extra charge. I highly recommend them.read more
Lan Ho
14:29 21 Aug 19
Paul and his team are excellent at what they do. In addition, they provide amazing customer service. I would... definitely come back.read more
Claire
18:40 31 Jul 19
My four year old BMW is jinxed. Twice it was hit by falling trees, another time someone clipped the left front bumper,... and most recently it came too close to a support column in a parking garage (my fault this time). After each incident, I brought the car to Allston Collision and it came back to me in absolutely perfect condition, looking like a brand new car. Paul and his team are extremely responsive, respectful and meticulous about their work. I would not take my car anywhere else for body work.read more
silvestre faria
16:45 18 Jul 19
Paul did an amazing job the my i3! He kept me informed throughout the process and went above and beyond to make sure... that we were happy with the service. Thanks again!read more
Patrick Mingle
20:19 16 Jul 19
As someone who has had to deal with other collision shops I could not speak more highly of Paul and Allston Collision.... It was the easiest car repair I've ever experienced. They were not only easy to work with, but respected both my time and money. I can't imagine using another shop now.read more
Joe stoopack
12:51 08 Jul 19
This is LONG overdue. I couldn't be more pleased with the work that Allston Collision has (always) done.... (Unfortunately), they've had to work on a number of my family's cars (inexperienced drivers are, well, inexperienced for a reason :)), and have always been a pleasure to work with, repaired each car perfectly, advocated on our behalves with the insurance companies to make sure the work was done correctly, been impeccable with their word, and completed the work on time or sooner. Thanks, Paul and crew!read more
Ritesh Gupta
16:44 16 May 19
Excellent customer service with the best price in the market. Paul and his team worked on my Camry so good that it... looks brand new now. Service is quick and the work comes with his guarantee.read more
Timothy Mendoza
20:12 04 May 19
Paul and team at Allston Collision Center do great work, treat the customer right and leave you feeling like you're in... the hands of true professionals. Once I dropped off my car, Paul and Mark told me not to worry about anything else - that they would coordinate with my insurance and rental car company - and they certainly did. Thanks for a great experience, the car looks great!read more
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