Nicolas Sperry
16:49 07 Oct 20
My sweet Chevy Colorado makes up for a severe hole in my personality. Essentially, without my baby, I feel empty inside... and the absurd nature of our existential isolation creeps into my mind in a way that’s difficult to understand without years of intensive psychotherapy. So when a little “love tap” from a distracted driver left my truck’s back end looking like Steve Buscemi’s teeth, I took it to Paul and the crew at Allston Collision Center. I can’t say enough about how happy I am with their service. The truck looks better than ever and they handled everything. The team worked with the other driver’s insurance company and mine to arrange payments and a rental. Paul was attentive and accessible providing me updates and clarity throughout the situation. Look nowhere else. This is the spot.read more
Joseph S.
14:58 07 Oct 20
I usually don’t bother to write reviews but felt compelled to in this case. I very rarely see businesses rated this... well (4.9 stars), and you might be wondering if it’s really accurate. In my experience, Paul and his team certainly lived up to that rating. They were efficient, professional, and kind throughout the entire repair process, from drop off to pickup and everything in between. Frequent and clear communication was great in keeping me updated on the status of my vehicle’s repair. Paul was determined to get the repair done properly, even though that meant having to order 3 different replacement doors until they received one in good shape. Overall, it’s a really impressive operation. There are countless body shops in the immediate area, but I won’t take my car anywhere else in the future for repairs.read more
Carrie Summers
15:20 04 Oct 20
We’ve been using Allston Collision for 20+ years, through 3 teenagers, and countless cars. We’ve always had the... same great experience. We have none of the agro of dealing with the insurance company for original equipment parts, our cars are ready when promised and they look like new. We never go anywhere else.read more
Tara Zdancewicz
13:39 30 Sep 20
After being hit twice in our new car over the past year, allston collision center has kept our car looking brand... spankin' new! We can't thank them enough for their top-notch work. 1000/10 would recommend.read more
Erin McDavitt
22:31 11 Sep 20
Paul and the rest of the staff are extremely friendly. They truly try to give the best quality service and care about... their customers!!read more
Eric Gotthold
12:47 01 Sep 20
True professionals, felt well taken care. Would not hesitate to return to these guys again.
Jessica Forshner
12:37 29 Aug 20
Paul and the entire crew at Allston Collision Center made the entire process from dropping off my new SUV for repairs,... to getting a rental and then picking up my car completely seamless. Paul walked me through exactly what needed to be fixed and how long it would take. He made me feel like I’ve known him forever! This was my first time taking my car here but I will be only coming here from now on and telling anyone who needs car repairs to come here.read more
Tessa Howard
21:36 20 Aug 20
I am so impressed with Paul and his team! He was incredibly quick and professional. We brought in our car for a bumper... issue on a Wednesday morning, and by Thursday noon the next day, it was ready to go - just in time for the roadtrip we were taking. Paul immediately assessed the issue, was able to get the part delivered same-day, and fixed it up that next morning. We are so happy with the service at Allston Collision Center. We will be going back to Paul for any future car repairs!read more
Cynthia Gomez
20:58 14 Aug 20
Paul and his staff are incredibly hard working, helpful and kind! After our car was vandalized, I was dreading dealing... with the repairs. However, Allston Collision was extremely professional and worked directly with my insurance company. Not only does my car look great, they guided me the whole way. Highly recommend this location.read more
Marissa Cremin
17:28 28 Jul 20
I would highly recommend Paul, Abel, and the rest of the team at Allston Collision Center. They are fantastic! My back... windshield was damaged and I needed the whole thing replaced. I went to Allston Collision Center and they gave me a very reasonable price, and fixed my windshield in under 24 hours. They also vacuumed all of the glass in the back as well. Everything looks great! Super friendly/professional service at a local family business that I am happy to support. Thank you again!read more
Donna Palombo
15:27 23 Jul 20
I parked my car in a store's parking lot, and when I returned, I found damage to the driver's side rear quarter panel &... bumper. My insurance company had appraised the damage; I then brought my car to Allston Collision Center and forwarded the appraisal report to Paul. He made my car look beautiful! Hopefully, my car will not again be damaged, but if it happens, I would definitely bring to Allston Collision Center.read more
John J. Herrera
23:22 08 Jul 20
I will start off by highly recommending Paul and his team at Allston Collision Center! From the moment you arrive, you... are treated by a team of professionals. They make sure to turn what is usually a bad experience into an enjoyable one. Paul walked me through everything they were planning on doing and made sure that all my questions were answered. At delivery, once again, Paul explained everything that was done and made sure that it was up to my satisfaction. Great family business, do not think twice about using their services.read more
MIke Felicetta
21:33 11 Jun 20
These guys are total pros. If I could give them 10 stars i would. My car couldn't be fix it was totaled. The guys at... Allston Collision Center walked me through the process, helped me deal with the insurance company, and gave me much needed advice on how to handle it. When you look at their shop and lot its pretty clear that they are beyond busy, but when you call there you would never know it, every single person there who answers the phone is willing to take as much time as needed to help you. Outstanding customer service!read more
Cheryl Keith
18:17 04 Jun 20
Would absolutely recommend this place for any type of body work. They made my truck look brand new. They were very... nice and patient with me cause I'm a mother hen. Paul explained everything they were doing and even dealt with the insurance and rental car place. Hopefully I never have to go back but if I ever need anything done in brining it to themread more
David F
00:31 04 Jun 20
Paul and his team were fantastic to work with. They had my car ready earlier than expected and when I came to pick up... my car, they had cleaned the inside of my car and washed the outside which was a very pleasant surprise. This is now my go-to body shop in Boston. Highly recommend!read more
Steven Esquivel
18:01 12 Apr 20
Got in a collision last Sunday and asked to get an estimate. Paul provided prompt, friendly, and detailed service all... while maintaining a safe distance during this Covid-19 pandemic. He gave me a full body damage estimate in less than an hour and I managed to settle the damage costs with the driver out of pocket that hit my vehicle last Sunday. Thanks again Paul for the quick turnaround estimate and for giving an honest and accurate estimate for all the body damage related costs. Appreciate your services.read more
Renée Omolade
17:05 25 Feb 20
Allston-Collision is customer focused and driven. They have been operating for 90 years and are knowledgeable about how... to best service your vehicle with quality and affordability.read more
Brian G
16:47 18 Feb 20
Outstanding service! Amazing quality, friendly staff, and professional service. I had a rear bumper replaced due to a... minor accident, Paul was so helpful expediting the estimate and repair, the whole process was a breeze, GREAT JOB!read more
Mikhail Ramankevich
14:37 06 Feb 20
Great service and nice people. They repaired the front bamper for my Honda. They gave me the promise to complete the... work during one week and they did that on time. Also, Paul rent for me car for one day when my insurance company didn't pay for that. It was nice. Thanks for the professional and amazing work.read more
Bryan w
20:33 05 Feb 20
This business these guys are simple the best! From customer service to quality of work it's just outstanding. I was a... sales manager for a Toyota store for 11 years, so my eyes have been trained to detect when a car has been painted. I was blown away with all my years experience I couldn't tell that any paint work had been preformed. If you love your car and want it done right strongly recommend taking it to them.read more
David Sheehan
17:53 02 Feb 20
Paul, the owner (or general manager) worked with me when I informed him it was going to be an out of pocket payment for... the work. Showed me where parts were available, how much it would cost, which was VERY reasonable. Work completed on time, and even got me a new fender, without an increase to the estimate. Top notch service from start to finish!read more
Nick Besnecker
18:20 24 Jan 20
I could have not had a better experience! I was rear-ended and I was looking at different body shops. I decided to try... Allston Collision Center because of the great reviews I read online, and trust me they live up to the reviews. I was originally supposed to drop my car off on a Monday but I was sick so they kept the shop open late for me on New Years Eve just to make sure I could drop my car off. They then called the car rental company up and were able to organize a pick up for me within minutes. While my car was at the shop I did not have to contact the insurance company of the person that hit me once. They handled the entire process from start to finish. When I picked up my car they walked me through all of the work they did and explained to me the process. The car looks great, the repairs were done perfectly. They also cleaned the entire car inside and out. It looks like a brand new car. I had such a great experience here and I would highly recommend to anyone that needs body work done on their car!read more
Richard Starry
18:14 07 Dec 19
I have been going to see Paul and the guys at Austin Collision Center for approximately seven years now. Through two... cars, three accidents (None my fault)and one act of God.
Allston Collision Center has:
1. installed two hitches (1 on each of my cars)
2. Replaced a bumper and quarter panel on my Subaru Crosstrek after it was struck while parked.
2a. It is pumpkin orange and I’m sure a pain to color match. They matched it perfectly. All the work was done professionally & expediently.
They took care of all insurance matters with my provider. All I had to do was drop the car off and come back and pick it up knowing the work was being done perfectly.
They have been in the neighborhood forever and it shows, You don't last doing so-so work. As a Veteran I can not recommend Paul and his crew highly enough.
The auto-body guys are fantastic, the Installers are amazing, and the Painters are incredible.
SYNOPSYS: Use these Guys!read more
David Zheng
22:48 25 Nov 19
Vehicle: 2008 Lexus IS-F
My Lexus was hit while I had it parked at my apartment complex and the person that did it left... no note behind. The front driver side of my car was damaged with my bumper hanging and headlight damaged. I had previously taken my car to Paul at Allston Collision Center for some undercarriage work and was pleased with the level of professionalism and quality of the work. I knew I had to take my car back to Allston Collision to get it fixed. In addition to getting the hit-and-run damage fixed, I also decided it was time to do total repainting on my car. Paul was honest about what parts I needed and worked tirelessly to get the parts I needed at good prices. Paul kept me inform throughout the entire process, even allowing me to stop in weekly to look at the progress they had made. When I finally got my car back I was so pleased with the quality of the work, I also shed a tear. My car looks brand new now! I cannot thank Paul and his team enough for the great work they did! I would highly recommend anyone who needs auto body repairs done to their cars to take it to Allston Collision Center!read more
Morgan Hing
21:30 19 Nov 19
This place is the best. Paul is friendly, helpful, and efficient. He gets the job done and makes sure its stress-free... on my end every time. Highly recommend this shop!read more
Abigail Gregory
15:58 13 Nov 19
Paul and his team are amazing and supplied me with the best customer service experience of my life, and I have high... standards. My car repair experience was enjoyable rather than a headache. I was very well taken care of and Paul handled my insurance adjustments directly with my agent, not to mention my car looks like it did the day I drove it off the lot at the dealer. There is a reason why this shop has been around for nearly 100 years. I highly recommend Allston Collision.read more
Julie Attridge
20:38 11 Nov 19
I brought my SUV to Paul and his team at Allston Collision for a driver's side front panel/bumper/tire repair. They... went over and above in repairing my SUV. It looks brand new. I really appreciated their professionalism and support in taking care of all the necessary paperwork. They made an overwhelming experience (for me) a very smooth one. Thank you Paul and your team.read more
Hannah Slitzky
13:45 23 Oct 19
Paul was very professional, transparent and thorough. Could not recommend this place more! They took great care of my... vehicle, looks brand new! Thank you all so much.read more
Katherine Rettie
18:37 18 Oct 19
I worked with Paul on getting damage from a fender bender repaired, and was thrilled with the service. Paul was super... professional, friendly, and honest. They did high-quality work in an incredibly efficient amount of time. Would absolutely recommend them to anyone!read more
Alec Dakin
16:49 18 Oct 19
Was in a fender bender and needed a repair. I brought the car over and Paul and his team exceeded all expectations.... Their dedication to providing a great customer experience is off the charts. This is the most professional shop I have ever dealt with and would happily recommend them to anyone. Thank you Paul!read more
Shawn Anderson
02:49 30 Aug 19
Knowledgeable staff and appraiser.
Very polite and considerate. Looking forward to having them paint my classic Mustang.
Cindy Lewis
11:41 26 Aug 19
One side of my car got scraped by a truck, and Allston Collision did a fantastic job fixing it all up like new. They... came recommended by a friend and are a preferred provider by my insurance company, and they still exceeded my expectations. The customer service was so great they even stopped me to change a tail light on my way out for no extra charge. I highly recommend them.read more
Lan Ho
14:29 21 Aug 19
Paul and his team are excellent at what they do. In addition, they provide amazing customer service. I would... definitely come back.read more
Claire
18:40 31 Jul 19
My four year old BMW is jinxed. Twice it was hit by falling trees, another time someone clipped the left front bumper,... and most recently it came too close to a support column in a parking garage (my fault this time). After each incident, I brought the car to Allston Collision and it came back to me in absolutely perfect condition, looking like a brand new car. Paul and his team are extremely responsive, respectful and meticulous about their work. I would not take my car anywhere else for body work.read more
silvestre faria
16:45 18 Jul 19
Paul did an amazing job the my i3! He kept me informed throughout the process and went above and beyond to make sure... that we were happy with the service. Thanks again!read more
Patrick Mingle
20:19 16 Jul 19
As someone who has had to deal with other collision shops I could not speak more highly of Paul and Allston Collision.... It was the easiest car repair I've ever experienced. They were not only easy to work with, but respected both my time and money. I can't imagine using another shop now.read more
Joe stoopack
12:51 08 Jul 19
This is LONG overdue. I couldn't be more pleased with the work that Allston Collision has (always) done.... (Unfortunately), they've had to work on a number of my family's cars (inexperienced drivers are, well, inexperienced for a reason :)), and have always been a pleasure to work with, repaired each car perfectly, advocated on our behalves with the insurance companies to make sure the work was done correctly, been impeccable with their word, and completed the work on time or sooner. Thanks, Paul and crew!read more
Ritesh Gupta
16:44 16 May 19
Excellent customer service with the best price in the market. Paul and his team worked on my Camry so good that it... looks brand new now. Service is quick and the work comes with his guarantee.read more
Timothy Mendoza
20:12 04 May 19
Paul and team at Allston Collision Center do great work, treat the customer right and leave you feeling like you're in... the hands of true professionals. Once I dropped off my car, Paul and Mark told me not to worry about anything else - that they would coordinate with my insurance and rental car company - and they certainly did. Thanks for a great experience, the car looks great!read more
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